We strive to provide you with the best shopping experience. We understand that sometimes situations may change, and you may want to return a product. Since we only sell digital products (e-books, online courses, webinars, etc.), our refund and return policy has specific guidelines that we would like to make you aware of.

1. Digital Products and Returns

• Digital Products: Since our products are digital and can be accessed immediately after purchase, returns and refunds are not available, except in cases where the product is defective or not working.
• Product Issues: If you experience any issues with the product, such as corrupted files, incorrect formats, or technical problems accessing the content, please contact our customer support within 14 days of your purchase. We will work to resolve the issue by providing a new file or access.

2. Refunds

• Refund Process: We do not offer refunds for digital products except in cases where the product is defective or does not match the description. Please review the product details carefully before purchasing.
• Technical Issues: If the product was inaccessible for download or there were other technical issues, we can offer an exchange of the product or resolve the issue. If the issue cannot be fixed, a refund may be provided.

3. How to Get Assistance

• If you encounter any issues with your product or access, please contact our customer support at help@littlefriend.fun. We will assist you in resolving any concerns and provide the necessary help.
• Important: Please provide detailed information about the issue so that we can process your request more quickly and accurately.

4. Disclaimer

We are not responsible for any issues related to your device or software that may affect the functioning of our digital products. Please make sure your device and software meet the necessary requirements to use our products before purchasing.

5. Contact Us

If you have any further questions about our refund and returns policy, feel free to contact us at help@littlefriend.fun. We are always here to assist you and ensure your experience with us is as smooth as possible.

Thank you for choosing our digital products!